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Some more podcast issues February 9, 2010

Posted by Joker in : Microsoft, Zune, blog , add a comment

On the MAKE Magazine: MAKE Podcast I get the File Too Big (Error Code C00D10E0) error on 4 different episodes that are not PDF files. The PDF files if you mark them as played & your computer should stop downloading them, if it still does you get to delete your ZuneStore.sdf that is in "%users%\%youruser%\Local Settings\Application Data\Microsoft\Zune". (Where "%users%" is "C:\Documents and Settings" in Windows XP & "C:\Users" In Windows Vista & Windows 7 IIRC, also "%youruser%" is the name of the user name you are using.

The episodes I’m having an issue with are the following. "Weekend Project: The Arc Light", "Weekend Project: The UnaBox", "Weekend Project: Remote-Controlled Camera Mount", & "Weekend Project: Personal Portable Heater".

The sad thing about this is the Zune Insider podcast has a 1.2 GB file that downloaded without any issues.

I’m also getting the following errors for the WordPress.tv » How To podcast C00D1199 & C00D119A.

The episodes I’m having issues with are the following "Upgrading to WordPress 2.9" & "Introducing After the Deadline for Firefox".

I did post about these issues on the zune.net forums, at File Too Big (Error Code C00D10E0) & HD Video Podcast episodes not downloading properly/giving me errors.

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Zune 4.2 update January 26, 2010

Posted by Joker in : Marketplace, Microsoft, Zune , add a comment

Well this morning at about 7 AM MST I got the following message on zune.net. “zune is unavailable

As part of continuing efforts to improve our service, Zune is undergoing scheduled maintenance that will prohibit customers from renting and purchasing content for up to 24 hours starting Jan 25 at 10 P.M. (PST) / Jan 26 at 6 A.M. (GMT). Your local video library will continue to be available during this time.

We apologize for any inconvenience this may cause and thank you for your patience.” (I only included the English, it looks like they said it in five languages total.)

I then launched the Zune software & after I tried to sign in to zune.net it told me that there was an upgrade, so I had it update to the 4.2 version. It told me to disconnect my Zune, which I did & the upgrade went without any new issues. I was told I had to reboot at the end which I did.

After all of that I plugged in my Zune 120 & was told about the firmware update. So I let it upgrade from 3.2 to 3.3 for the firmware on it.

It looks like the new version didn’t fix the issue I want fixed the most on the desktop software. That is it still tries to download episodes from podcasts that I’ve told it to delete & I also deleted manually to free up disk space.

They did a better job on dealing with the upgrade this time then last time. I remember with the 4.0 update it took me several hours to figure out that the service was down & I couldn’t get the update until after it was back up.

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Errors downloading purchased content November 24, 2009

Posted by Joker in : Free, Marketplace, Microsoft, Zune, blog , add a comment

For songs the error is “You’ve reached the maximum number of downloads for this item. Error code: C00D135C” which is kind of sad when the solution as I mentioned earlier is to close the Zune software & open it again. The other thing that makes me think that I might be wrong is that three of the four music files I downloaded didn’t give the error, I wonder if this issues requires more troubleshooting then I have done with it.

Now just waiting for one of The Guild videos to download in HD which takes what feels like forever, so I can get the error from a video. I understand HD videos are large so they will take longer to download then the “free” music. (See my last post for more on that.)

Dang it both episodes of The Guild that were released today downloaded without any issues, so I still don’t know what exactly the other error is. I just remember it mentioned something about a firewall, which is funny as the only firewall I have is the hardware firewall in my router.

I’ve found over the years that software firewalls released for consumers are nothing but a headache. I say that because the maker will release an update that will cause all sorts of issues for the end-user, causing them to call technical support of any company other than who made the firewall. I learned early on that those calls needed to be told in no uncertainty that they needed to talk to the company that actually wrote the program that is causing the issue.

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Free isn’t always free on the Zune Marketplace November 24, 2009

Posted by Joker in : Free, Marketplace, Microsoft, Zune, blog , add a comment

One of the songs on the “free playlist: nov. 24-30″ costs 79 Microsoft points or almost one dollar, It is titled “Santa Claus Is Coming To Town” the Artist is “Sinai Rose” & it was from the “Kidz Bop Christmas” album. I did try to let Microsoft know before making this post, here & here.

On the bright side this does give me the opportunity to get the errors I was getting trying to download files with a failed download. That can wait until after I post this. I guess another post is in order for that after I get the errors. I say errors because I remember getting at least two different errors.

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Zune 4.0 issues downloading purchased items November 19, 2009

Posted by Joker in : Marketplace, Microsoft, Zune, blog , add a comment

From what I’ve seen so far it looks like if you have one or more failed downloads you can not successfully start a download of something you purchased through the Zune market place. The current work around, that I have found, is to close the Zune software, then after you are sure it is no longer running by checking task manager or rebooting the computer open it again & immediately before any downloads can fail go to your purchase history & start the downloads. You can find the “Purchase History” if you go to Settings in the top right, then go to “account” under that you should see “Purchase History” where it should list your purchases, & you should be able to download stuff again that you have bought but didn’t get downloaded for whatever reason.

This makes me hate that they keep the list of failed downloads even more. I figured this out after several times of being told that a firewall was blocking it from getting access to something from their side. (Sorry I can’t remember the exact error. When I get the error in the future I’ll note it in another post.)

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